I believe that libraries should use IM because it is a faster way to get information out to the customers. It is a way to actually help the customers that are online at the time needing some right now assistance. IM is a tool used because it is faster than email and you are actually talking to some one right then and there rather than waiting for some one to email you back. Which could take days or even weeks.
Change is inevitable and with the new technology that comes out each year it will help us not to be so out of date with today's users.
ttyl...
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment